Privacy Policy
This Privacy Policy explains how Brokerageeuro ("we", "us", or "our"), operating the website brokerageeuro.world and based at 124A Opawa Road, Opawa, Christchurch 8023, New Zealand, collects, uses, stores and protects personal information. We are committed to transparency and compliance with the New Zealand Privacy Act 2020 and, where applicable, the EU General Data Protection Regulation (GDPR).
Our website provides general informational content about lifestyle factors and everyday energy patterns. We do not sell products, offer subscriptions, or provide personalised wellness advice.
1. Data Controller
Brokerageeuro
124A Opawa Road, Opawa, Christchurch 8023, New Zealand
Phone: +6439822374
Email: info@brokerageeuro.world
2. What Personal Data We Collect
We only collect personal data when you voluntarily provide it:
- Contact form submissions: name, email address, and message content
- Consent records: records of your agreement to our data processing terms
- Technical data: IP address, browser type, device type, pages visited, and session duration (collected via cookies and analytics tools, only with your consent)
We do not collect health information, financial data, or any special category personal data as defined under GDPR.
3. Purposes and Legal Basis for Processing
| Purpose | Data Used | Legal Basis (GDPR) | NZ Privacy Act Basis |
|---|---|---|---|
| Responding to contact form enquiries | Name, email, message | Legitimate interest / consent | Information Privacy Principle 1 |
| Website analytics and performance | Technical/usage data | Consent (cookie banner) | Information Privacy Principle 2 |
| Legal compliance and record-keeping | Consent records | Legal obligation | Information Privacy Principle 9 |
4. Data Retention
- Contact form data: retained for up to 12 months from submission, then securely deleted
- Analytics data: retained in aggregated, anonymised form for up to 26 months
- Consent records: retained for the duration required by applicable law
5. Sharing of Personal Data
We do not sell, rent, or trade your personal data. We may share data with trusted third-party service providers (e.g., hosting, analytics) who assist in operating our website, subject to appropriate data processing agreements. These providers are prohibited from using your data for their own purposes.
We may disclose personal information if required by New Zealand law, a court order, or a regulatory authority.
6. Cookies
We use cookies to improve your experience. You can manage your preferences at any time via the cookie consent banner. For full details, see our Cookie Policy.
7. Your Rights Under NZ Privacy Act 2020 and GDPR
Depending on your location, you may have the following rights:
- Access: request a copy of the personal data we hold about you
- Correction: request correction of inaccurate or incomplete data
- Erasure: request deletion of your data (subject to legal retention obligations)
- Restriction: request that we limit how we use your data
- Portability: receive your data in a structured, machine-readable format
- Objection: object to processing based on legitimate interests
- Withdraw consent: withdraw consent at any time without affecting prior processing
To exercise any right, contact us at info@brokerageeuro.world. We will respond within 20 working days as required under the NZ Privacy Act 2020, or within 30 days under GDPR.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is transmitted over HTTPS. Access to personal data is restricted to authorised personnel only. In the event of a notifiable privacy breach, we will notify the Office of the Privacy Commissioner and affected individuals as required by the NZ Privacy Act 2020.
9. International Transfers
Where personal data is transferred outside New Zealand or the European Economic Area, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent mechanisms approved under applicable law.
10. Children's Privacy
Our website is not directed at children under the age of 16. We do not knowingly collect personal data from minors. If you believe a child has submitted personal data to us, please contact us so we can delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.
12. Complaints and Contact
If you have questions or wish to make a complaint, contact us at info@brokerageeuro.world or write to us at 124A Opawa Road, Opawa, Christchurch 8023, New Zealand.
You may also lodge a complaint with the Office of the Privacy Commissioner of New Zealand at www.privacy.org.nz, or — if you are located in the EU — with your local data protection authority.
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